When Westview Towers had an “all hands on deck” situation April 26, the LHP team showed up to help. An elevator that had been taken out of service for a planned upgrade fell while being worked on. Out of an abundance of caution, a second elevator was temporarily taken off line so that it could be thoroughly inspected and tested before resuming operations later in the evening.
At the same time, property management deployed 16 additional staff members to the property to assist residents individually, such as retrieving items from apartments or checking on pets. Staff served dinner to residents in the lobby and delivered meals door to door.
Property Manager SVP Andy Brinkman thanked the staff for stepping up on a trying night, saying, “You all showed a deep caring for all the residents and a commitment to ensuring they were taken care of. I know you all climbed 13 flights of stairs so many times delivering food, medication, drinks, snacks, and even feeding pets. I was truly impressed and proud to see you all in action.”
LHP communities are hopping with a variety of spring programs, special events and educational programs for residents and their families. Ridgebrook Apartments in Knoxville hosted a fire safety program with the local fire department and provided refreshments. The big red fire engine attracted a good crowd and was a hit with the kids. The property also welcomed Knox CAC’s food and commodity program recently:
Dawn Wolfe and Moe Perrey have been brushing up on their networking skills attending a recent meeting of the Greater Nashville Apartment Association.
Chaplain Walter Ghosten visited Springplace Apartments to present a program on coping with grief for residents. The program also paid tribute to the property’s former manager, JoAnn Sweet, who passed away last year.
Speaking of hopping, additional photos of Easter celebrations at LHP properties have been added to The Scruff. Click here to view.